Who we are, and why we do what we do.
We envision powerful, custom solutions. And we do it for your satisfaction.
Meet the people who are working together for excellence in both our products and services.
Our diverse selection of quality products provides our customers with innovative solutions.
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Firefly Integrations provides advanced automation and mobile electrical solutions for the RV and marine vehicle industries. We specialize in developing simple interfaces for complex systems — offering top-of-the-line products and fast, dependable service that gives end-users the ease-of-use and peace-of-mind they are looking for.
It’s simple. If you’re not happy, we’re not happy. We strive to exceed your expectations in every aspect – sales, product, service and support.
Melvin Miller | Materials Manager
Melvin brought 16 years of experience in transportation, engineering, and management to Firefly in 2012. He is heavily involved in many departments at Firefly including Purchasing, Inventory Management, Quality Control, and Shipping.
In his spare time, Melvin enjoys traveling with his family of four sons and one daughter, hunting and fishing with his family, and being active in his church.
Gretchen Santiago | Project Manager
With 8 years experience in management and a Communications degree from Indiana University South Bend, Gretchen was able to apply her skills at Firefly when she started in 2016. She keeps busy at Firefly by managing all projects for several departments including Design, Tech Support, A/V, and Warranty.
Gretchen loves reading as well as spending time with her family—her husband, daughter, and rescued Greyhound. Together they enjoy traveling, fishing, volunteering, and antiquing.
Nate Daeger | VP of Engineering
Nate came to Firefly in 2014 and has 18 years of experience in design and systems development, 3 years in application development, over 10 years in the RV Industry, and is skilled in team building and organizational development domestically and internationally. He oversees the engineering and development team with a focus on the design and development of VegaTouch interfaces.
Nate enjoys adventures with his wife and children—which include gardening, cooking, camping, traveling, tinkering, and board games.
Leon Bontrager | Customer Representative
Leon has over 17 years of experience in the design and development of power and automation solutions for the RV and Specialty Mobile Vehicle market.
He has designed the next generation electrical system for luxury coaches as well as critical electrical systems for applications ranging from the mobile medical industry to the extreme remote mining industry and communication sites.
Josh Hazen | Production Manager
Josh came to Firefly in 2013 with a background that includes 16 years experience in management, manufacturing, and running a small business. He utilizes Lean Manufacturing principals to continually improve production processes, training, and Firefly products. Josh oversees the Production department and helps ensure Firefly products meet quality standards and delivery dates.
With his spare time, Josh enjoys spending time with his family and outdoors with activities such as hunting, fishing, and kayaking.
Diane Miller | Assistant Production Manager
Diane joined Firefly in 2013 as a Production Tech and has since been promoted to Assistant Production Manager. She shares management responsibilities in Production including building, loading programs, testing, and monitoring job status.
Diane is from a family of 6. She enjoys the outdoors, cooking, and spending time with friends and family. She loves to travel and participate in mission trips. Diane took a leave of absence in 2015 to serve on a mission trip.
The Customer Relations department is customer-driven, striving to delight customers with each interaction. Collectively they are the voice of the company.
Being a hybrid department, the team has individual roles including Accounting, Customer Service, Purchase Orders, Project Management, Sales, Tech Support, and Warranty.
The development crew at Firefly is a UI/UX software development team responsible for creating VegaTouch and other interactive applications. They’re continually researching and developing future technology trends in the RV, Marine, and Automotive industries.
Led by Nate Daeger, the development team includes designers and developers to create an easy to use experience for RV, Marine, and Automotive applications for integrated screens and mobile devices.
The Design team at Firefly brings the power of light, literally! The design team consists of multiplex programmers, designers, and project management. They're responsible for designing and programming complex 12V electrical systems based on the customer's specifications and specific needs.
Each system is unique and can range from a simple multiplex system with a few switches to a complex system with twenty switches, HVAC, Air Conditioning controls, and integration with VegaTouch.
Audio and Video
The Audio and Video (A/V) team is responsible for building and testing mobile applications for the Firefly System and work closely with the Development team.
Additionally, they ensure the system can interact with the devices in the customers coach such as televisions, satellite systems, and Blu-Ray players.
Production and Quality Control
Production is where the "magic" happens. The Production team assembles, builds, and programs all Firefly System components including multiplex switches, control panels, touch screens, and modules. Each component is then tested to ensure they match Firefly quality standards.
Once approved by Production, the order is then passed to Quality Control who does a final inspection prior to shipping to ensure the correct components are included, programmed correctly, and products match diagrams.
1013 Elroy Drive
Middlebury, IN, 46540
Phone: (574) 825-4600
Fax: (574) 825-5182
© 2017 Firefly Integrations, LLC